Bloomy

Terms of Service

Last updated: March 13, 2026

Welcome to Bloomy. These Terms of Service (“Terms”) govern your access to and use of the Bloomy platform, website, and related services (collectively, the “Service”) operated by Bloomy (“we,” “us,” or “our”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

If you are a parent or legal guardian subscribing on behalf of a child, you represent that you have the legal authority to bind yourself and your child to these Terms, and you consent to your child’s use of the Service as described herein.

1. About the Service

Bloomy is an AI-powered, supplemental English Language Arts (ELA) learning platform designed for students in grades 4–12. The Service provides personalized reading comprehension instruction, guided practice, mastery assessments, and AI-powered tutoring through an interactive chatbot (“BloomyBot”). The Service is intended for use by children under the supervision of a parent or legal guardian.

The Service is supplemental in nature. It is not a substitute for formal schooling, professional tutoring, or any form of therapy or counseling. Bloomy does not guarantee specific academic outcomes, test scores, or grade improvements.

2. Accounts & Eligibility

2.1 Parent Account

Only individuals who are 18 years of age or older may create a Bloomy account. By creating an account, you represent that you are at least 18 years old and are the parent or legal guardian of the child(ren) who will use the Service. You are responsible for all activity under your account, including your child’s use of the Service.

2.2 Child Profiles

You may create one or more child profiles under your account. Each child profile receives its own personalized learning path, progress data, and AI tutoring interactions. Children may not create accounts independently. All child profiles are managed by the parent account holder.

2.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately at hello@bloomylearning.com if you become aware of any unauthorized use. Sharing account credentials outside your household is not permitted.

3. Subscription & Billing

3.1 Plans

Bloomy offers monthly and annual subscription plans. Each plan provides full access to all features of the Service for the number of children specified at checkout. There are no tiers or feature gates — every child receives the complete Bloomy experience.

  • Monthly plans are billed every 30 days from the date of purchase.
  • Annual plans are billed once per year from the date of purchase.

3.2 Auto-Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You authorize us to charge your payment method on file for each renewal period at the then-current rate (unless you are on locked promotional pricing — see Section 3.4).

3.3 Adding or Removing Children

You may add additional child profiles to your subscription at any time. Additional children are billed at the applicable add-on rate, prorated for the remainder of your current billing period. Removing a child profile does not result in a partial refund for the current billing period but will reduce your renewal amount.

3.4 Launch & Promotional Pricing

From time to time, Bloomy may offer promotional pricing (including launch discounts). If you subscribe during a promotional period, your discounted rate is locked in for the duration of your continuous, uninterrupted subscription. If you cancel and later resubscribe, the then-current standard pricing will apply.

3.5 Price Changes

Bloomy reserves the right to change subscription pricing. We will notify existing subscribers at least 30 days in advance of any price increase via the email address associated with your account. Price changes take effect at the start of your next billing period following the notice. Subscribers on locked promotional pricing are not affected by price increases during their continuous subscription.

4. Cancellation & Refunds

4.1 Cancellation

You may cancel your subscription at any time through your account settings or by contacting hello@bloomylearning.com. To avoid being charged for the next billing period, cancel at least 24 hours before your renewal date. Upon cancellation, you and your child(ren) will retain access to the Service through the end of the current billing period.

4.2 Refunds

Monthly subscriptions are non-refundable. Annual subscriptions may be eligible for a prorated refund if you request cancellation within 30 days of your initial purchase or most recent annual renewal. Refund requests should be sent to hello@bloomylearning.com. Promotional periods are not refundable.

5. Acceptable Use

You agree not to (and not to permit your child to):

  • Use the Service for any unlawful purpose or in violation of any applicable law or regulation
  • Attempt to gain unauthorized access to any part of the Service, other accounts, or systems connected to the Service
  • Interfere with or disrupt the Service or servers or networks connected to the Service
  • Use the Service to transmit harmful, abusive, harassing, or objectionable content
  • Use automated tools, bots, or scripts to access or interact with the Service (except as provided through the Service’s own features)
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Resell, sublicense, or commercially exploit the Service or any content within it
  • Attempt to manipulate or circumvent the mastery assessment system

We reserve the right to suspend or terminate your account if we reasonably believe you have violated these terms.

6. AI Tutoring (BloomyBot)

6.1 Nature of AI Interactions

BloomyBot is an artificial intelligence system, not a human tutor. It uses AI to provide Socratic-style scaffolding — asking questions, providing hints, and guiding students through reading comprehension exercises. BloomyBot is designed to help students think through problems, not to provide answers directly.

6.2 Limitations

While we strive for accuracy, AI-generated responses may occasionally contain errors or inaccuracies. BloomyBot is not a substitute for human instruction, professional tutoring, counseling, or therapy. BloomyBot is programmed to operate within educational topics only and is not designed to address personal, emotional, or health-related concerns.

6.3 Chat Logging

All interactions between your child and BloomyBot are logged. These logs are used to (a) provide the Service, (b) track your child’s learning progress, and (c) improve the quality of AI responses. You may review your child’s chat logs through your parent dashboard. See our Privacy Policy for details on data handling.

6.4 Safety Measures

BloomyBot includes content safety filters to prevent the generation of inappropriate, harmful, or off-topic content. During mastery assessments, BloomyBot is locked and unavailable to ensure students demonstrate independent competence. If you have concerns about any AI interaction, contact us at hello@bloomylearning.com.

7. Intellectual Property

7.1 Our Content

All content within the Service — including reading passages, questions, lessons, assessments, AI responses, design, software, and trademarks — is owned by or licensed to Bloomy and is protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial educational purposes only.

7.2 Your Data

You (and your child) retain ownership of any original content submitted through the Service (e.g., free-response answers). By using the Service, you grant us a limited license to process, store, and use this content solely to provide, maintain, and improve the Service. We do not sell your content or your child’s content to third parties.

8. Children’s Privacy & Parental Rights

Bloomy is committed to protecting children’s privacy. We comply with the Children’s Online Privacy Protection Act (COPPA) and applicable state laws regarding children’s data.

As a parent or guardian, you have the right to:

  • Review the personal information we have collected from your child
  • Request deletion of your child’s personal information
  • Refuse further collection of your child’s personal information (which may require termination of the child’s access to the Service)
  • Review your child’s AI chat logs, progress data, and performance metrics through the parent dashboard

By completing a purchase, you provide verifiable parental consent under COPPA for the collection and use of your child’s information as described in our Privacy Policy. For full details on what data we collect, how we use it, and how to exercise your rights, see our Privacy Policy.

9. Data Portability & Deletion

You may request an export of your child’s learning data at any time by contacting hello@bloomylearning.com. Upon account termination, we will delete your child’s personal information within 30 days, except where retention is required by law or for legitimate business purposes (such as fraud prevention). De-identified, aggregated data that cannot be used to identify your child may be retained.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WE DISCLAIM ALL WARRANTIES, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED. WE MAKE NO WARRANTY REGARDING THE ACCURACY OR RELIABILITY OF AI-GENERATED CONTENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BLOOMY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

12. Indemnification

You agree to indemnify and hold harmless Bloomy, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your (or your child’s) violation of these Terms or misuse of the Service.

13. Modifications to Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice on the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must cancel your subscription before they take effect.

14. Termination

We may suspend or terminate your account at any time if you violate these Terms or if we reasonably believe continued access poses a risk to the Service or other users. We will provide notice where practicable. Upon termination, your right to access the Service ceases immediately, though provisions that by their nature should survive (including Sections 7, 10, 11, 12, and 15) will continue in effect.

15. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in San Francisco County, California, and you consent to the personal jurisdiction of such courts.

16. General

  • Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Bloomy regarding the Service.
  • Severability. If any provision of these Terms is found unenforceable, the remaining provisions continue in effect.
  • Waiver. Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
  • Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without your consent.

17. Contact Us

Questions about these Terms? Contact us at:

Bloomy
Email: hello@bloomylearning.com
Website: www.bloomylearning.com